- TOGETHER, WE BUILD THE FUTURE OF OUR CHILDREN -

Privacy policy

The confidentiality of your personal data is one of the primary concerns of GLOBAL VISION BUILD & ESTATE S.R.L., based at POLICLINICII 5, CIOROGARLA, ILFOV.

This document is intended to inform you about the processing of your personal data in the context of your use of the website https://www.roteo.eu, hereinafter referred to as "the site."

Table of Contents

1. Categories of personal data processed
2. Purposes and legal bases for processing
3. Duration for which we process your data
4. Disclosure of personal data
5. Transfer of personal data
6. Your rights
7. Privacy of minors
8. Changes to the privacy policy

1. Categories of personal data processed

A. If you are a client of the website, it will process your personal data, such as:

Full name
Phone number
Email address
Billing address
Shipping address
Data regarding how you use the website (for example, your behavior/preferences/habits within the domain)
As well as any other categories of data that you provide directly when creating a user account, placing an order via the website, or in any other way resulting from your use of the website.

If you use your Facebook or Google account to create a user account on the site, the following public profile data—displayed by the respective applications—will be processed: username and email address.

If you choose to create a user account only when finalizing the order for a product available on the site, you will be asked for your e-mail address, which will then be used to automatically create an account.

If you do not complete your order, your email address and any other data provided will not be stored by GLOBAL VISION BUILD & ESTATE S.R.L., and the account created will be automatically deleted.

B. If you are a visitor to the website, GLOBAL VISION BUILD & ESTATE S.R.L. will process the personal data that you provide:

Directly, in the context of using the website—for instance, data you provide within the contact, inquiries, or complaints section, should you choose to reach out to us in this manner.
Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system, language and pages viewed, full URLs, the sequence of clicks to, through, and from our website, information or products viewed/searched for, the duration of visits to specific pages, information regarding interaction with pages (e.g., scrolling, clicks, mouse movements), and data concerning user behavior.

2. Purposes and legal bases for processing

A. If you are a client of the website, your personal data is processed as follows:

for the execution of the contractual relationship between you and GLOBAL VISION BUILD & ESTATE S.R.L.—specifically for the receipt, validation, dispatch, and invoicing of the order placed on the website, keeping you informed about the status of your order, managing the return of ordered products, etc.

Legal basis: The processing of your data for this purpose is based on the contract concluded between you and GLOBAL VISION BUILD & ESTATE S.R.L., as defined in the Terms and Conditions (https://www.roteo.eu/termeni-si-conditii). Providing your personal data is necessary for the performance of this contract. Refusal to provide such data may result in the inability to carry out the contractual relationship between you and GLOBAL VISION BUILD & ESTATE S.R.L.

for the fulfillment of legal obligations arising in the context of services provided through the website, including obligations related to taxation and archiving.

Legal basis: The processing of your data for this purpose is necessary in order to comply with legal obligations. Providing your data for this purpose is required. Refusal to provide the data may result in an inability to fulfill the applicable legal obligations and, consequently, an inability to provide you with services through the website.

for marketing activities—specifically, for the transmission, via remote communication channels (e-mail, SMS), of commercial communications regarding the products and services offered by GLOBAL VISION BUILD & ESTATE S.R.L. through the website.

Legal basis: The processing of your data for this purpose is based on your consent, should you choose to provide it.

You may provide your consent for data processing for this purpose by checking the appropriate box when creating your account, or at a later time, in the "My Account Information" section.

To unsubscribe from receiving such commercial communications, you can use the option provided at the end of every email or SMS containing commercial communications. Additionally, you can unsubscribe by accessing the "My Account Information" section.

Providing your data for this purpose is voluntary. Refusing to provide consent for the processing of your data for this purpose will not have any negative consequences for you.

for the purpose of conducting various analyses and generating reports on how the website functions, as well as creating consumer preference profiles—primarily with the aim of improving the experience offered on the website.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of GLOBAL VISION BUILD & ESTATE S.R.L. in continuously improving the customer experience on the website. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have any negative consequences for you.

B. If you are a visitor to the website, GLOBAL VISION BUILD & ESTATE S.R.L. processes your personal data as follows:

for marketing activities—specifically, for the transmission, via remote communication channels (e-mail, SMS), of commercial communications regarding the products and services offered by GLOBAL VISION BUILD & ESTATE S.R.L. through the website.

Legal basis: The processing of your data for this purpose is based on your consent, should you choose to provide it.

You may provide your consent for the processing of your data for this purpose by completing and checking the appropriate box in the newsletter subscription form available on the website.

To unsubscribe from receiving such commercial communications, you can use the option provided at the end of every email/SMS containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent for the processing of your data for this purpose will not have any negative consequences for you.

for handling complaints and grievances, monitoring traffic, and improving your experience on the site.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of GLOBAL VISION BUILD & ESTATE S.R.L. in ensuring the proper functioning of the website, as well as in continuously improving the experience of website visitors—including by addressing various comments, questions, or complaints.

Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have any negative consequences for you.

3. The duration for which we process your data

If you are a client, we will process your data throughout the duration of our contractual relationship and subsequently in accordance with applicable legal obligations (for example, in the case of financial-accounting supporting documents, for which the legally prescribed retention period is 10 years from the end of the financial year in which they were prepared).

If you are a customer and choose to delete your user account—by clicking the "delete account" button in the "my account information" section—this action will be interpreted as your decision to unsubscribe from receiving commercial communications through which we keep you updated about the products and services offered via the website.

In this regard, if you choose to delete your user account, we will no longer send you emails and/or SMS messages of this kind.

However, we would like to inform you that deleting your account will not automatically result in the deletion of your personal data.

If you no longer wish for your personal data to be processed, or if you would like your data to be deleted, you may exercise the rights detailed in point 6 below.

If you request the deletion of your account while there is at least one active order associated with it, the deletion request can only be registered once the products have been delivered and the final active order has been completed.

If you withdraw your consent for the processing of data for marketing purposes, the processing of your personal data for this purpose will cease; however, this will not affect any processing that took place based on the consent you provided prior to its withdrawal.

4. Disclosure of personal data

We do not rent or sell your personal data to third parties.

In addition to the controller, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, or IT companies—designated, where necessary, as processors acting on behalf of the controller.

They are contractually obligated to maintain the confidentiality of the data and to use it exclusively for the purpose for which it was provided to them.

We may also disclose your personal data to central/local public authorities, in the following cases (provided by way of example):

for the administration of the website;
in situations where such disclosure is necessary for the awarding of prizes or other benefits to data subjects, obtained as a result of their participation in various promotional campaigns organized via the website;
for the maintenance, personalization, and improvement of the website and the services provided through it; for conducting data analysis, testing and research, monitoring usage and activity trends, developing security features, and authenticating users;
for sending commercial marketing communications, within the conditions and limits provided by law;
when the disclosure of personal data is required by law, etc.

5. Transfer of personal data

The personal data provided may be transferred outside Romania, but only to states within the European Union.

6. Your rights

Under the conditions stipulated by legislation regarding the processing of personal data, as data subjects, you have the following rights:

right to information – the right to receive details regarding the processing activities carried out by GLOBAL VISION BUILD & ESTATE S.R.L., as described in this document;
right of access to data – the right to obtain confirmation regarding the processing of personal data, as well as details concerning processing activities—such as how the data is processed, the purpose of the processing, the recipients or categories of recipients of the data, etc.;
right to rectification – the right to obtain the correction of inaccurate or incorrect personal data without undue delay, as well as the completion of incomplete data;
right to erasure of data ("right to be forgotten") – subject to certain conditions; following a request for data erasure, it is possible that the data may be anonymized (thereby stripping it of its personal character) and that processing may continue in this form for statistical purposes;
right to restriction of processing – applicable under certain conditions;
right to data portability – the right to receive personal data in a structured, commonly used, and machine-readable format, as well as the right to have such data transmitted to another data controller, provided that the conditions stipulated by law are met;
right to object - regarding processing activities, this may be exercised by submitting a request as indicated below; at any time, on grounds relating to the data subject’s particular situation, regarding the processing of their personal data based on legitimate interests or public interest—unless it can be demonstrated that there are compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or that the processing is necessary for the establishment, exercise, or defense of legal claims; at any time, free of charge and without the need for any justification, regarding the processing of their personal data for direct marketing purposes.
right not to be subject to an automated individual decision—the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects them;
the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or to seek recourse through the competent courts, should you deem it necessary.

For any further questions regarding how personal data is processed, and to exercise the rights mentioned above, please contact us at the following email address: office@roteo.eu

7. Privacy of minors

The website is not intended to solicit information of any kind from individuals under the age of 18.

If, due to an error, we come into possession of such information and are notified accordingly, we will either obtain the appropriate parental consent to use this information or, if that is not possible, we will delete the information from our servers.

If you wish to inform us that we have received information regarding individuals under the age of 18, please contact us via email at office@roteo.eu.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. In the event of significant changes in the future, you will be notified via email (where possible) or through a specific notice displayed on the website.

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